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Speaking

Keynotes and workshops on the invisible work that holds organizations together

For executives and leadership teams making consequential decisions about the work their organization actually runs on.

I work on the same problem in two places: inside organizations as a speaker and facilitator, and in Fluent in Friendship as a curriculum for adults building friendship in their personal lives.

Signature keynote

The Invisible Work

Every organization is held together by work that doesn't show up on a dashboard. Judgment calls. Translations between leadership and the front line. Conversations that prevent problems from forming. Context someone carries in their head. Most leaders have never named this work. That was fine when it was stable. It is no longer stable.

AI is being deployed into the places where this invisible work used to live. Some of it is being automated well. Some is being automated badly. And some is being eliminated by leaders who didn't know it was there.

This keynote gives executives a way to see the work their organization actually runs on, understand what AI is doing to it, and make better decisions in the next 24 months.

For: Industry conferences, annual leadership summits, large-format keynotes, all-hands.

Walks out with: A way to see the invisible work in their own organization, an honest read on where AI is helping and where it's quietly cutting muscle, and a question to bring to their next leadership conversation.

Formats: 30-minute keynote, 45-minute keynote, or 60-minute keynote with Q&A.

Also available

The Decision You’re Postponing

Every leadership team has a decision in the queue that nobody wants to make. The reorg that’s been on the horizon for two quarters. The leader everyone agrees isn’t working out. The product line that’s quietly losing money. The strategic bet that requires admitting a previous bet didn’t work.

The cost of postponing isn’t the wait. It’s the parallel reality where teams plan around a decision that hasn’t been made, leaders manage upward to avoid forcing the question, and the people closest to the work lose faith that anyone is going to act.

This keynote names what actually happens when leadership teams defer instead of decide, why smart leaders postpone things they know need to happen, and what changes when the conversation gets specific.

For: Executive teams, leadership offsites, CEO forums, board meetings.

Leaves with: A clearer view of which decisions in their own org are being postponed, what each one is costing, and a way to open the conversation that moves it forward.

Format: 45 to 60-minute keynote, or 90-minute session with leadership team discussion.

Saying the Thing You’re Avoiding Saying

A workshop for managers on the conversations they most often fumble or skip: pushing back on a directive from above, telling a senior leader something they don’t want to hear, giving feedback that lands instead of glances off, and the new conversation nobody trained anyone for — telling someone their role is changing because of AI.

The work is specific. People leave with actual sentences, not frameworks. The format includes live practice with feedback, because the gap between knowing what to say and being able to say it is the gap that training usually fails to close.

For: Manager development cohorts, new-manager programs, leadership academies.

Comes away with: Specific opening language for the four conversations managers most often avoid, and a way to recover when the conversation goes somewhere unexpected.

Format: Half-day or full-day workshop, 15 to 40 participants.

What’s Quietly Breaking in Your Middle Layer

A working session for executive teams. Most middle-management problems get diagnosed as performance issues or burnout. Both diagnoses are usually wrong. The actual failure is structural: leaders asking middle managers to translate, absorb, and decide on things the organization never gave them the authority or information to handle.

I sit in the room with your senior leaders, walk through where this is happening in your organization specifically, and identify the structural changes most likely to reduce attrition risk in the next 12 months — including the changes AI deployment is making more urgent.

For: Executive teams, C-suite offsites, board-level talent discussions.

Leaves with: A specific diagnosis of where structural failures are creating middle-management strain, and a prioritized list of changes the executive team can act on within a quarter.

Format: Half-day session, 8 to 15 senior leaders.

What audiences have said

"You did an incredible job and arguably set a new bar for these presentations. Multiple Staff commented that your segment was TED talk level."

Senior leader, Fortune 100, after a company-wide executive talk

"Your preparation was impeccable. Your content was highly engaging. Your execution was excellent."

Operator advisory council lead, Fortune 100, after facilitating a multi-stakeholder session

About me

I'm a Principal Technical Program Manager for AI Capabilities at Chick-fil-A, where I help shape enterprise AI strategy across the business. My background spans engineering, cybersecurity, federal research, and product leadership at Disney.

The throughline of my career is helping people find specific language for conversations they don't know how to start — between engineers and executives, between leaders and the people doing the actual work, between AI capability and human judgment. I do this work in two places. Inside corporate environments, where the conversations are about strategy, decisions, and the invisible work that holds organizations together. And in Fluent in Friendship, a structured social-skills curriculum I created for adults navigating friendship and connection in their personal lives. Both come from the same observation, accumulated over thirteen years as a volunteer listener on 7 Cups: most of what's broken in people's working and personal lives traces back to a conversation they don't know how to have.

This is a deliberately newer external speaking practice, built on years of internal speaking at Fortune 100 scale. If you're looking for a fresh point of view from an active operator rather than a recycled keynote circuit, that's the trade.

Booking

Download speaker sheet (PDF) →

I speak in person and virtually from Atlanta. Formats run 20 to 90 minutes for keynotes and up to half a day for workshops and executive sessions. Most engagements are conferences, leadership offsites, executive teams, manager development programs, and L&D events.

To inquire, write to speaking@fluentinfriendship.com with your event, date, audience, and format. I read every inquiry myself and reply within three business days.

Request a speaking engagement

Share the event, the date, the audience, and the format you have in mind. I read every request myself and reply within three business days.